At Nice Dust Control Industries, we strive to provide high-quality dust collector machines and air pollution control systems. If you are not completely satisfied with your purchase, we offer a return and refund policy under specific conditions. Please read the details below before requesting a return or refund.
We accept returns under the following conditions:
✔ The product is defective or damaged upon delivery.
✔ The product is not as per the order specifications.
✔ The return request is raised within 7 days of delivery.
The following items are not eligible for return:
✘ Used or damaged products due to mishandling.
✘ Customized or special-order products.
✘ Products without original packaging and accessories.
1️⃣ Contact Us: Email us at nicedustcontrolindustries@gmail.com or call +91 9811954743 with your order details and issue.
2️⃣ Verification: Our support team will verify the claim and request images/videos if necessary.
3️⃣ Approval & Pickup: If approved, we will arrange a pickup or ask you to ship the product back.
4️⃣ Inspection: After receiving the product, we will inspect it and initiate a refund or replacement.
✔ Refunds will be processed within 7-10 business days after product inspection.
✔ Refunds will be issued via the original payment method.
✔ Shipping charges are non-refundable unless the return is due to our error.
✔ If you prefer, we can replace the defective product instead of issuing a refund.
✔ Replacement orders depend on stock availability.
✔ Orders can be canceled before shipping.
✔ Once shipped, the order cannot be canceled but may be eligible for return.
For any return or refund queries, reach out to us:
📍 Address: B-80, Sector-3, DSIIDC, Bawana, Delhi
📞 Phone: +91 9811954743
📧 Email: nicedustcontrolindustries@gmail.com
🌐 Website: www.nicedustcontrolindustries.com
