Shipping Policy
Introduction
At Nice Dust Control Industries, we ensure safe and timely delivery of our dust collector machines and air pollution control systems across India and internationally. Please read our shipping policy to understand the terms, estimated delivery time, and associated charges.
1. Shipping Locations
- ✔ Domestic Shipping – We deliver across India, including Delhi, Maharashtra, Gujarat, Tamil Nadu, Karnataka, Uttar Pradesh, Rajasthan, West Bengal, and more.
- ✔ International Shipping – We ship to select global markets, including the Middle East, Europe, North America, Africa, and Asia-Pacific.
2. Shipping Time & Processing
- ✔ Order Processing Time: 2-5 business days from order confirmation.
- ✔ Domestic Delivery Time: 7-15 business days, depending on the location.
- ✔ International Delivery Time: 15-30 business days, depending on the destination and customs clearance.
3. Shipping Charges
- ✔ Domestic Shipping Charges: Vary based on product weight, size, and delivery location.
- ✔ International Shipping Charges: Additional charges apply for overseas deliveries, including customs duties and taxes (to be borne by the customer).
- ✔ Free Shipping: May be available for bulk orders within India (conditions apply).
4. Tracking & Delivery
- ✔ Once the order is shipped, we provide a tracking number via email or SMS.
- ✔ Delivery times may vary due to unforeseen circumstances such as weather, logistics delays, or customs clearance.
- ✔ The customer must ensure that the provided shipping address is accurate and complete.
5. Damaged or Lost Shipments
- ✔ If your order arrives damaged, report it within 48 hours of delivery with supporting images.
- ✔ If a shipment is lost, we will investigate with the courier and provide a replacement or refund if necessary.
6. Order Cancellation
- ✔ Orders can be canceled before shipping without charges.
- ✔ Once shipped, cancellations are not possible, but you may return the product if eligible under our Return Policy.
7. Contact Us for Shipping Queries
For any shipping-related concerns, reach out to us:
Address: B-80, Sector-3, DSIIDC, Bawana, Delhi Phone: +91 9811954743 Email: nicedustcontrolindustries@gmail.com Website: www.nicedustcontrolindustries.com
